NEW YORK ROOTS · MODERN HEIRLOOMS

MARTIOR / CUSTOMER CARE

Jewelry Care

Everyday care

Store jewelry individually to reduce friction and scratches. Remove jewelry when exercising, swimming, using harsh cleaning products, or doing activities that may knock or catch settings. Avoid contact with fragrance, cosmetics, and household chemicals.

Cleaning

Cleaning needs depend on the exact metal, plating, gemstone, and setting. A soft, dry, lint-free cloth is a conservative first step. Before using water, detergent, ultrasonic cleaning, steam, or a jewelry-cleaning solution, confirm that the treatment is safe for your specific piece. Some gemstones and finishes can be damaged by common cleaning methods.

Diamonds and settings

Check for loose stones or damaged prongs before wearing your piece. If you notice any movement, stop wearing it and request professional inspection. A diamond can still chip or become loose even though it is hard.

Gold-plated and sterling-silver jewelry

Plating may wear over time, and sterling silver may tarnish. Avoid abrasive cleaners and store pieces in a dry place. Ask us about the exact material and any specific instructions for your item.

Need advice about your piece?

Contact MARTIOR with the product name and material so we can discuss appropriate care options.